Answers only from your content
Website pages, PDFs (scanned too), Word files, CSVs, text and Q&As, up to 50 MB per file. No made-up policies.
AI agent use cases for support, sales and stores. One agent on your website, WhatsApp and Instagram.
SimplyBoost is one AI agent that answers your customers from your own content in website chat, WhatsApp and Instagram, and it covers six jobs: customer support, lead generation, inbound sales, Shopify store help, WhatsApp automation and Instagram comment to DM. It is built for businesses of every size, from small shops to enterprise support teams. Every plan includes all three channels, 3 AI agents, Hot, Warm and Cold lead ratings and handover to your team in Zendesk, Freshdesk, Gorgias, Slack or email, for a flat €39, €89 or €169 a month.
- 100 AI replies in the trial
- Hosted in Europe
Website chatWhatsAppInstagramOne agent, every plan
Last updated:
Linde Home, furniture
Website chat
Is the oak dining table available in 220 cm?
Yes, the oak table comes in 180 and 220 cm, and both are in stock. Delivery takes 3 to 5 working days.
Source: Dining tables
Could someone send me a quote for 2 tables and 12 chairs for our office?
Of course. What's your email address? I'll pass the request to our team with this chat.
Lead saved as Hot · Sent to sales
What can you use the SimplyBoost agent for?
Each page shows an example conversation, what the agent does step by step, what your team sees, how to set it up and what to measure.
From Starter
Customer support
Repeat questions answered from your own content, sensitive ones handed to your team.
- Shipping, returns and opening hours
- Handover to Zendesk, Freshdesk, Gorgias or Slack
- Missing answers to fill in each week
From Starter
Lead generation
Visitors get answers, you get their details with a Hot, Warm or Cold rating.
- Name, email, phone or company
- Score from 0 to 100
- Calls booked in Google Calendar
From Starter
AI sales agent
Buying questions answered at any hour, warm conversations handed to your sales team.
- Plan and product advice from your pages
- Calls booked from website chat
- Handover to sales with the chat attached
From Starter
WhatsApp automation
Your WhatsApp number answered from your own content, with your team one tap away.
- Official WhatsApp Business Platform
- Leads rated Hot, Warm or Cold
- Your team replies from the same inbox
From Starter
Instagram comment to DM
Keyword comments become DMs, and the questions that follow get real answers.
- Rules on chosen or all posts
- Private reply, public reply and link button
- Up to 6 follow-ups that stop on reply
From Growth
Shopify and ecommerce
Order status, returns and product advice, with money matters approved by your team.
- Where is my order, after an email code
- Returns, exchanges and address changes
- Product advice and checkout links
Which use case should you start with?
Start where your messages already are. The same agent picks up the other jobs later, so nothing you set up is wasted.
- Most messages are the same questions about orders, delivery, returns or opening hours.
- Start with customer support
- You want more enquiries from your website, and to know who to call first.
- Start with lead generation
- Buyers ask which plan or product fits before they decide.
- Start with an AI sales agent
- You run a Shopify store and "where is my order?" fills your inbox.
- Start with the Shopify store assistant
- Customers already message you on WhatsApp.
- Start with WhatsApp
- Your Instagram posts get comments like "price?" and "link?".
- Start with Instagram comment to DM
What do all SimplyBoost use cases have in common?
Whatever the job, the agent works the same way underneath.
A person when it matters
Built-in triggers for complaints, refunds and billing, legal and data requests, security, upset customers and two failed answers, plus your own.
The customer's language
Replies in the language the customer writes in, or one fixed language: English, Dutch, German, French or Spanish.
Gaps you can fill
Questions it could not answer collect under Missing answers. Answer once and the agent uses it from then on.
Your tools, not a new one
Handover to Zendesk, Freshdesk, Gorgias, Slack or email, and action templates for HubSpot, Salesforce, Google Sheets and Stripe.
Hosted in Europe
A Dutch company from Utrecht, hosted in Europe, with a data processing agreement for every customer.
What does your team see, whichever use case you run?
One inbox for every channel, a Leads page with ratings, and an alert whenever the agent hands a chat to a person.
- Conversations from website chat, WhatsApp and Instagram in one place, filtered by channel.
- Leads with a score from 0 to 100 and a Hot, Warm or Cold rating, exported to CSV on every plan.
- Handover alerts by email, in Slack or as a Zendesk, Freshdesk or Gorgias ticket.
- The owner plus 2 teammates on every plan, with no fee per seat.
New lead
Example · from website chat
NamePieter de Wit
Emailpieter@dewit-architecten.nl
CompanyDe Wit Architecten
IntentQuote for 2 tables and 12 chairs
Lead score81 / 100
Email alert sent CSV export
How much does each use case cost?
The same three plans cover every use case. You pay for AI replies, not for seats, channels or contacts.
Starter
Covers this€39a month
€31 a month billed yearly
500 AI replies a month
Website chat, WhatsApp and Instagram, lead capture, bookings, handover, actions and webhooks
Growth
Also covers this€89a month
€71 a month billed yearly
2,000 AI replies a month
Everything in Starter, plus the Shopify store assistant and advanced analytics
Pro
Also covers this€169a month
€135 a month billed yearly
6,000 AI replies a month
Everything in Growth, plus analytics export and dedicated support
Support, lead generation, sales, WhatsApp and Instagram are on every plan. The Shopify store assistant starts on Growth. Yearly billing takes 20% off, and above 6,000 AI replies a month we agree a custom plan with a dedicated account manager.
Looking for your industry instead?
The same use cases, applied to how your kind of business works.
- Ecommerce
- Dealer and installer networks
- Microcar, light EV and scooter importers
- E-bike brands and importers
- Heat-pump, HVAC and solar installers
- Agricultural and garden machinery
- Caravan, camper and marine importers
- Forklift and material handling
- Industrial & manufacturing
- Clinics and dental
- Healthcare
- Real estate
- Restaurants and hospitality
- Financial services
- Car dealerships
- Study abroad
Or see the full list of industries, with what the agent handles in each.
Questions about AI agent use cases
An AI agent answers customer questions from your own content, collects and rates leads, books calls and hands conversations to your team when a person is needed. With SimplyBoost the same agent does this in website chat, WhatsApp and Instagram, and with Shopify connected it also looks up orders and starts returns.
Start where most of your messages already go. If your inbox is full of repeat questions, begin with customer support. If you mainly want more enquiries from your website, begin with lead generation. Shopify stores usually start with order status and returns. You can add the other use cases to the same agent later.
Yes. One agent can answer support questions, collect leads and book calls in the same conversation. If you want them separate, every account includes 3 AI agents, each with its own knowledge, tone and channels.
No. Every plan covers support, lead generation, sales, WhatsApp and Instagram. Only the Shopify store assistant, with order lookups and returns, needs Growth at €89 a month or Pro at €169. Plans differ mainly in AI replies: 500, 2,000 or 6,000 a month.
No. SimplyBoost is used by small shops, mid-market teams and enterprise support desks. Above 6,000 AI replies a month we agree a custom plan with a dedicated account manager, and white-label is available by agreement for larger companies.
You can have a first version live the same day. You add your website and files, set the tone and the handover, test in the preview and install the widget or connect WhatsApp or Instagram. The 7-day trial includes 100 AI replies.
Where to go next
Webshop customer service
Where is my order, returns, address changes and product advice for online stores.
Read more24/7 customer support
Answers at night and at the weekend, with your team taking over in the morning.
Read moreWhatsApp customer support
Support on the official WhatsApp Business Platform, with handover to your team.
Read moreLead capture chatbot
Contact details collected in the chat, rated Hot, Warm or Cold, exported to CSV.
Read moreGuide: quick setup
From sign-up to a live agent in five steps.
Read morePricing
€39, €89 or €169 a month for 500, 2,000 or 6,000 AI replies. 20% off yearly, no seat fees.
Read moreMore from SimplyBoost
Try SimplyBoost with your own content
Start a 7-day free trial with 100 AI replies. Add your website, install the widget and see how the agent answers your customers.
See pricing- 7 days, 100 AI replies
- From €39 a month
- Hosted in Europe