An AI agent for manufacturers and dealer networks. Your spec sheets, manuals and parts lists, answered in seconds.

SimplyBoost gives manufacturers one AI agent that knows their technical documentation. Dealers, distributors, B2B buyers and your own service and sales teams ask about specifications, certificates, part numbers, compatibility and procedures, and the agent answers from your spec sheets, manuals, safety data sheets and parts lists, in the language they write in. It can run on your public website, inside a dealer or partner portal for signed-in users only, and on WhatsApp. Warranty claims, quotes and anything it cannot answer go to your team with the full conversation. Hosted in Europe, with a dedicated account manager on the enterprise plan.

Try it free for 7 daysSee the plans
  • 100 AI replies in the trial
  • No credit card
  • Hosted in Europe
Website chatWhatsAppInstagramOne agent, every plan

Last updated:

Brandt Ingredients · Partner portal
Website chat
Example
Is your natural vanilla extract VX-210 halal certified, and what is the shelf life once opened?
Yes, VX-210 is halal certified, and the certificate is attached to the spec sheet. Unopened it keeps 24 months below 20 °C. Once opened, use it within 6 months and keep it closed and cool.
Source: Spec sheet VX-210, revision 4
Can you send me the safety data sheet in German?
Here is the German safety data sheet for VX-210. Do you also need the allergen statement?
Source: SDS VX-210 (DE)
Allergen statementTalk to our team
Example: a distributor's technical question, answered from a spec sheet inside a signed-in portal.

What does an AI agent do for a manufacturer?

  1. 1

    Knows your documentation

    Spec sheets, manuals, safety data sheets, certificates, price and parts lists. PDFs (scanned ones too), Word files, CSVs and text, up to 50 MB per file.

  2. 2

    Answers only from your files

    The agent answers from the documents you gave it. When nothing covers the question, it says so instead of guessing, and offers your team.

  3. 3

    Speaks your export markets

    It replies in the language the dealer or buyer writes in, or in one fixed language: Dutch, French, German, Spanish or English. One knowledge base serves every market.

  4. 4

    Brings in your engineers

    Warranty claims, quotes, custom specifications and complaints go to your team in Zendesk, Freshdesk, Gorgias or a Slack thread, with the full conversation.

How does it work inside a dealer portal?

Add the chat only to your signed-in pages. Dealers are recognised by their verified email, so the agent can see their earlier conversations and nobody has to type their details again.

  • Show the chat to signed-in users only, or ask anyone who is not verified to sign in first.
  • One call resets the chat when a dealer signs out, so the next person on a shared workshop computer starts clean.
  • A separate agent for the dealer portal, with its own documents, next to the one on your public website.
Velaro Vehicles · Dealer portal
Website chat
Example
What is the part number for the left headlight unit on the 2024 City model?
For the 2024 City it is HL-4471-L. It also fits the 2023 City built from March 2023 onwards. Units for earlier models are not interchangeable.
Source: Parts catalogue 2024, section 7
Thanks. The one we fitted last month already failed, it is a warranty case.
I'm passing this to the service team now with the part number and your dealer details. They will reply in this chat and by email.
Handed to your team · Warranty claim
Example: a parts question from a dealer, then a warranty claim passed to the service team.

What does your service team see?

One alert with the reason, the summary and the whole conversation, in the tools they already use.

  • The conversation in the SimplyBoost inbox, where a person takes over and hands it back.
  • A Zendesk or Freshdesk ticket, or a Slack thread your team can answer from.
  • Missing answers: the questions your documents did not cover, ready to fill in.
  • Leads from buyers with their company, sent to HubSpot or Salesforce through an action, or exported to CSV.
Handed to your team
Example · Autohaus Keller (dealer) on website chat
Open
ReasonWarranty claim
Response target 4 h
Summary for your team

Headlight unit HL-4471-L fitted on a 2024 City failed after four weeks. Dealer asks for a warranty replacement.

Zendesk ticket Slack thread
The full conversation is attached

Where do manufacturers use it?

Dealer and service support

Part numbers, compatibility, service intervals and procedures, answered from your manuals and parts catalogues.

B2B buyers and distributors

Specifications, certificates, allergen and safety statements, packaging and lead times, from your spec sheets.

Your own teams

Sales, service and new starters ask the same agent about products and internal procedures, inside a signed-in page.

Export markets

One knowledge base, answered in the buyer's language, so a German distributor and a French dealer get the same facts.

Product launches

Add the new datasheet and every channel knows it the same day, from the website to WhatsApp.

After hours and time zones

Questions from other time zones get an answer at once, and your team picks up the claims in the morning.

Which plan does a manufacturer need?

Starter

Covers this

€39a month

€31 a month billed yearly

500 AI replies a month

Website chat, WhatsApp and Instagram, lead capture, bookings, handover, actions and webhooks

Growth

Also covers this

€89a month

€71 a month billed yearly

2,000 AI replies a month

Everything in Starter, plus the Shopify store assistant and advanced analytics

Pro

Also covers this

€169a month

€135 a month billed yearly

6,000 AI replies a month

Everything in Growth, plus analytics export and dedicated support

Every plan includes 3 AI agents, document upload, handover and WhatsApp. Pick Growth or Pro for more AI replies. Dealer networks and larger teams usually take the enterprise plan: more replies, a dedicated account manager, help with the rollout and, by agreement, your own name and logo on the chat.

Start the 7-day trialCompare the plans

How do you set it up?

  1. 1Setup

    Upload your documentation

    Spec sheets, manuals, safety data sheets and a CSV of parts or products. Replace a file when a new revision comes out.

  2. 2Setup

    Choose where it runs

    Your public site, a signed-in dealer or partner portal, WhatsApp, or all three, each with its own agent if you like.

  3. 3Setup

    Set the hand-off rules

    Send warranty claims, quotes and custom requests to the right team, in Zendesk, Freshdesk, Gorgias or Slack.

  4. 4Setup

    Fill the gaps

    Check Missing answers every week and add what dealers asked that your documents did not cover.

What should a manufacturer measure?

What to measure in your first month
  • Questions answered without an engineerConversations that ended without a handover, per agent and per month.
  • Most-asked products and partsSearch conversations by product name or part number to see where documentation is used most.
  • Gaps in the documentationMissing answers shows the questions no file covered, which is a to-do list for your technical writers.
  • Claims and quotes handed overHandovers by reason, so service and sales see their share of the work.

Common questions, answered

Yes. Upload your technical documentation, add the chat to a signed-in page such as your dealer portal or intranet, and choose to show it only to signed-in users. Verified users are recognised by their email, and one call resets the chat when they sign out.

Website pages, a sitemap, PDFs (scanned ones too), Word files, CSVs, text and Q&As, up to 50 MB per file. Most manufacturers start with spec sheets, manuals, safety data sheets, certificates and a parts or product list.

Yes. It replies in the language the person writes in, or in one fixed language you choose: Dutch, French, German, Spanish or English. One knowledge base serves every market.

It says so rather than guessing and offers your team. The question appears under Missing answers, so you can add the information, and handovers go to Zendesk, Freshdesk, Gorgias or Slack with the full conversation.

Yes. Every account includes 3 AI agents, each with its own documents, tone and channels, for example one for the public website, one for the dealer portal and one for internal teams.

SimplyBoost is a Dutch company from Utrecht, hosted in Europe, and we sign a data processing agreement with you. The enterprise plan adds a dedicated account manager who helps with the rollout across your dealers and teams.

Where to go next

Use case: Customer support

Repeat questions answered from your own content, sensitive ones handed to your team.

Read more

Use case: Lead generation

Visitors get answers, you get their details with a Hot, Warm or Cold rating.

Read more

Use case: WhatsApp automation

Your WhatsApp number answered from your own content, with your team one tap away.

Read more

Guide: knowledge base

Add your website, PDFs, Word files, CSVs, text and Q&As.

Read more

Guide: verified visitors

Signed-in customers skip the email code check.

Read more

Guide: handover and inbox

When the agent hands over, how your team is alerted and how they reply.

Read more

Guide: missing answers

The questions your agent could not answer, ready to fill in.

Read more

Customer support in Europe

Hosted in Europe, a data processing agreement and replies in five fixed languages or the customer's own.

Read more

White-label chatbot

Your name and logo on the chat, by agreement for larger companies.

Read more

Other industries

Terms used on this page

All industries

Try SimplyBoost with your own content

Start a 7-day free trial with 100 AI replies. Add your website, install the widget and see how the agent answers your customers.

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  • 7 days, 100 AI replies
  • From €39 a month
  • Hosted in Europe