SimplyBoost documentation. Everything you need to set up, run and connect your AI agent.

Start with the guides if you are new. Developers connecting their own systems go to the API reference. The changelog shows what is new.

Your app, CRM or help desk
SimplyBoost API /api/v1
AI agent answers
Your team's inbox
Webhooks to you

Guides

Set up your agent and every feature: knowledge, the widget, channels, handover, leads and integrations.

Start with the introduction

API reference

Connect your own systems: messages, conversations, leads, knowledge and signed webhooks.

Read the API reference

Changelog

What changed in SimplyBoost and the API, newest first, with a link to the guide for each change.

See what's new

New here? Read these four first.

  1. 1IntroductionSimplyBoost is an AI agent that answers your customers from your own content, captures leads and hands conversations to your team when a person is needed, on your website, WhatsApp, Instagram and Messenger.
  2. 2Quick setupCreate your account, add your knowledge, set the agent's personality, test it and put it on your website. A guide in the dashboard walks you through each step.
  3. 3Knowledge BaseAdd your website, files, text snippets and Q&As. Each source is read in the background, and websites can be read again daily or weekly so answers stay current.
  4. 4Website widgetStyle the chat window to match your brand, then add it to your website with one snippet, the WordPress plugin, the Shopify app embed or Google Tag Manager.

All guides by topic.

Getting started

Knowledge

Your agent

Channels

Integrations

Insights

Account

What's new in SimplyBoost.

Full changelog

NewAPI

The SimplyBoost API

  • Ask your agent from your own app, CRM or help desk: send a message and get the answer, its sources and suggested follow-ups.
  • Hand conversations to your team from your own tools: take over, reply as a person, hand back to the agent, resolve and reopen.
  • Read and update leads, and add, edit, refresh and remove knowledge.
  • Signed webhooks when a conversation is handed over or resolved, a lead is captured, or knowledge is ready.
  • API tokens with per-area permissions, a chatbot limit and an expiry, created by account owners in Settings → API. Included in Growth and above, and in the trial.
Read the docs
SecurityAgent

Content cannot give your agent instructions

  • Text in your knowledge, in conversations and in visitors' messages is treated as information to answer from, never as instructions. A page or message saying "ignore your rules" is not obeyed.
  • The agent can only use the tools and actions set up for it.
  • Replies cannot show images from addresses that were not in your knowledge, so a reply can never send a visitor's details to another website.
ImprovedIntegrations

Slack: fewer permissions, cleaner disconnect

  • The Slack app asks only for the five permissions it uses.
  • Disconnecting Slack, or removing the app in Slack, revokes and deletes its access token.
  • "Mirror all chats" keeps working without saving the settings again.
Read the docs

Try SimplyBoost with your own content

Start a 7-day free trial with 100 AI replies. Add your website, install the widget and see how the agent answers your customers.

Start free trial
See pricing
  • No credit card required
  • 7 days, 100 AI replies
  • From €39 a month
  • Hosted in Europe