WhatsApp Business API

The AI Chatbot Built for WhatsApp

Answer customer questions from your own content, help with Shopify orders and capture leads 24/7, all inside WhatsApp, with handover to your team. No code.

Last updated

24/7

Always-on sales & support

1 inbox

For your whole team across every channel

3 channels

Website, WhatsApp and Instagram

€39

Flat monthly price to start

Everything your WhatsApp bot can do

One AI agent, trained on your own content, from the first question to the handover.

Lead Capture on WhatsApp

Collect name, email, phone and company in the conversation, see each lead scored hot, warm or cold, and export leads to CSV.

24/7 Customer Support

Answer FAQs, sort out common issues and bring in a person when needed, whatever the time of day.

Shopify order help

Customers check order status and tracking, change an address or start a return inside WhatsApp, after a quick email code check.

Order & Product Queries

Answer stock and product questions and recommend products from your Shopify catalogue, with a checkout link inside the chat.

Hand over to your team

Complaints, refund questions and requests for a person go to your team by email, dashboard alert, Slack or a helpdesk ticket, with the full conversation attached.

Cart recovery messages

With Shopify connected, SimplyBoost can follow up on abandoned carts on WhatsApp within the 24-hour window, with an optional discount.

Live on WhatsApp in 3 steps

1

Connect your WhatsApp number

Connect your WhatsApp number through Meta's embedded signup popup.

2

Train on your content

Add your website, documents and FAQs. The agent answers from those sources only.

3

Go live, 24/7

The agent answers customer messages, helps with orders, and hands conversations to your team when needed.

Meta 2026 WhatsApp policy

How SimplyBoost fits Meta’s 2026 WhatsApp AI policy

Meta’s WhatsApp Business Solution Terms now bar providers whose main product is a general-purpose AI assistant. What stays allowed are assistants built for a specific business. SimplyBoost is built that way. The agent answers only from the sources you add, such as your FAQs, pages and product catalogue, and helps with things like support questions, leads and Shopify orders.

Since 2 August 2026, the EU AI Act also expects chatbots to make clear that people are talking to AI. You can say this in your welcome message or in the agent’s instructions, so customers know from the first reply.

Frequently asked questions

Do I need a WhatsApp Business API account?+

SimplyBoost connects your number to the official WhatsApp Business Platform through Meta's embedded signup. You need a Meta business portfolio and a phone number that can receive a call or SMS, and you complete the steps in a Meta popup.

Can I use SimplyBoost on WhatsApp and my website at the same time?+

Yes. The same AI agent and knowledge base answer on WhatsApp, Instagram and your website widget, and your team works from one inbox.

How long does it take to set up a WhatsApp chatbot?+

Connecting WhatsApp takes a few minutes in Meta's popup. Your website pages and documents are processed in the background, and a status shows when each source is ready to answer.

Does SimplyBoost use the official WhatsApp Business Platform?+

Yes. SimplyBoost is Meta approved and connects through the official WhatsApp Business Platform, so your agent follows Meta's messaging policies, including a clear path to a human.

Want to try it on your own WhatsApp number?

Start a 7-day free trial with 100 AI replies. Plans start at €39 a month, with no per-seat fees.

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