Suggestions From Your Catalogue
The agent searches your synced products and suggests the ones that match what the customer is asking for.
Shopify AI Chatbot
A Shopify Chatbot With AI That Helps People Buy
Picking a Shopify AI chatbot? We put SimplyBoost next to a few tools stores often look at, and compared how each one handles the Shopify connection, product suggestions and what happens after the suggestion.
From Question to Checkout
It can build a cart and send a checkout link, or bring in your team when a person should take over.
Same Agent on Every Channel
Your website chat, WhatsApp and Instagram all use the same catalogue and the same instructions.
How the Shopify Chatbots Compare
SimplyBoost
Integration: Connect your store and the catalogue syncs on a schedule you pick. From the Growth plan, the agent can also look up orders after an email code check.
Product Suggestions: Searches your catalogue, suggests products that fit what the customer asks for and can build a cart with a checkout link.
Conversion Flow: Hands conversations to your team when needed. Refunds, discounts and cancellations wait for your approval, and abandoned cart messages can go out on WhatsApp and Instagram.
Best Fit: Shopify stores that want one flat-priced agent for support and sales on the website, WhatsApp and Instagram.
Chatbase
Integration: Offers a Shopify integration alongside its website chatbot.
Product Suggestions: Their docs describe product discovery and recommendations inside the chat.
Conversion Flow: Check which store actions and channels are included on the plan you are looking at.
Best Fit: Merchants who mainly want an AI assistant on their storefront.
WATI
Integration: A WhatsApp-focused platform with a Shopify integration.
Product Suggestions: Built around WhatsApp messaging, including broadcast campaigns.
Conversion Flow: Aimed at store messages on WhatsApp, such as order updates and cart reminders.
Best Fit: Stores that sell mainly through WhatsApp and run campaigns there.
Sleek.chat (SleekFlow)
Integration: A multi-channel messaging platform with a Shopify integration.
Product Suggestions: Lets teams share store products inside conversations.
Conversion Flow: Geared toward messaging flows run by a sales or support team.
Best Fit: Teams where people handle most chats and want Shopify data at hand.
Features change often, so check each vendor's own docs before you decide.
What to Test Before You Choose
Ask the kind of questions real shoppers ask, like gifts, sizes and comparisons, as well as your FAQs.
Look at how pricing grows with your chat volume, whether per seat, per resolution or per reply.
Try the chat on your phone first, since most store visitors are on mobile.
Check how often the catalogue syncs, so new products and prices show up in answers.
Decide which actions, like refunds or cancellations, a person should approve first.
Selling in Europe
If you sell in several languages, check how the tool handles each one. SimplyBoost replies in the language each customer writes in, from one knowledge base.
Think about who answers handovers in each market and at what hours.
Ask where data is hosted and whether you can sign a data processing agreement.
Tell customers they are chatting with AI. The EU AI Act asks for this from 2 August 2026.
Shopify AI Chatbot FAQs
What is the best Shopify AI chatbot for product suggestions?
It depends on your store. SimplyBoost is a good fit if you want product suggestions, order help and cart building in one agent that works on your website, WhatsApp and Instagram for a flat monthly price.
Is SimplyBoost a good Chatbase alternative for Shopify stores?
For many stores, yes. SimplyBoost adds order lookups, returns and exchanges that wait for your approval, lead scoring and a handover to your team, all on plans priced by AI replies instead of credits.
What is a strong WATI alternative for Shopify merchants?
If you mainly need AI answers and order help on WhatsApp, plus the same agent on your website, Instagram, SimplyBoost is a good option. If broadcast campaigns are your main use, WATI is built for that and SimplyBoost does not send broadcasts.
Can Europe-based Shopify brands use SimplyBoost?
Yes. SimplyBoost is a Dutch company, hosted in Europe, and offers a data processing agreement. The agent replies in the language each shopper writes in, so a store selling in several languages needs only one agent.