An internal knowledge base is the place where a company's own know-how lives: manuals, procedures, price lists, product specifications, parts lists, contract terms. Most tools store that knowledge as pages someone has to find. SimplyBoost turns it into an assistant: a colleague, a dealer or a field technician types a hard commercial or technical question on a signed-in page, in their own language, and gets the answer from your documents, with the page it came from. Stock and prices come from your own systems through the API, as often as you push them. One European vehicle manufacturer runs it for its dealer network this way, with stock refreshed up to 200 times a day. Hosted in Europe, with a data processing agreement, from €89 a month.
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The definition first, because the term covers three different things.
The same agent, four audiences. Each lives on a signed-in page, so only the right people see it.
A vehicle or machinery brand puts the agent inside its dealer portal. A dealer asks "which battery fits the 2024 model and is it in stock" and gets the answer from the technical manual plus the stock file the brand pushes through the API. The brand's support desk sees only what the agent could not answer.
Account managers ask for delivery terms, discount rules and the right spec sheet while the customer is still on the phone. The agent reads the price list and the terms as they are today, not the version from the last training session.
An installer on a roof asks on WhatsApp what error code E47 means on a particular inverter and gets the manual's answer and the first check to make. The question never reaches the service desk.
Leave rules, expense policy, the onboarding checklist, the safety procedure for one machine. New colleagues ask the agent instead of a colleague, and the answer is the same every time.
Prices from the vendors' own pricing pages on 29 October 2026, for a team of ten.
| Tool | What it is | Who writes the knowledge | Price for 10 people | Answers from PDFs and price lists? |
|---|---|---|---|---|
| SimplyBoost | AI agent on a signed-in page, website, WhatsApp | Nobody: it reads your documents and your API feed | €89 a month flat, 2,000 answers | Yes, with the source shown |
| Notion | Wiki and docs | Your team, page by page | $100 a month on Plus, $200 on Business with the AI agent | Searches pages people wrote |
| Slite | Wiki with AI answers | Your team | $100 a month on Basic, billed yearly | Answers from its own pages, 30 questions a seat a month |
| Tettra | Wiki for internal teams | Your team | $80 a month, 10 users minimum | Answers from its own pages |
| KnowledgeBase.com | Help centre | Your support team | $49 a month billed yearly, unlimited seats | Searches its own articles |
| Document360 | Knowledge base product with AI assistant | Your writers | Not published; priced on request | Searches its own articles |
A wiki is the right tool when your knowledge is born as wiki pages. When it is born as manuals, price lists and spreadsheets from suppliers, an agent that reads those is the shorter road.
A European light-vehicle manufacturer with a dealer network across several countries. Built with SimplyBoost; the pattern is the same for any partner network.
Technical manuals per model, the parts catalogue, the price list, the warranty terms and the dealer agreement, uploaded once. PDFs up to 50 MB, scanned ones included.
The manufacturer's own system pushes the current stock as a text source through the API, 100 to 200 times a day. An unchanged push costs nothing; a changed one swaps the knowledge live, without the agent going offline.
The portal signs each dealer in with a key only the manufacturer holds, so the agent knows which dealer is asking and nobody outside the network can reach it.
A Dutch dealer asks in Dutch, a French one in French, from the same German and English manuals. Fixed languages: English, Dutch, German, French, Spanish, or the language the dealer writes in.
A question the documents do not answer goes to the manufacturer's support desk with the conversation attached, and is listed under Missing answers so the manual can be completed once.
The Growth plan at €89 a month, which includes signed-in visitors and the API. The developer's work on the manufacturer's side: one script that reads the stock and one that signs dealers in.
Your intranet pages, manuals, price lists, procedures. PDFs, Word, text and CSV. Nothing needs rewriting.
The ones your best colleague gets asked. Where the agent says it does not know, add the document that holds the answer.
Your intranet, your portal or a page behind your login. Our identity check takes a few lines of code; the guide covers PHP and Node.
Stock, prices, planning: a script on your side pushes them through the API on a schedule. Live questions can call your own endpoint through an action.
Every week it shows what people asked that no document covered. Add the answer once; it is answered forever.
SimplyBoost is a flat monthly price. Starter is €39 a month with 500 AI answers for a knowledge base on a public page. Growth, €89 a month with 2,000 answers, adds signed-in visitors and the API, which is what an internal knowledge base needs. Pro is €169 with 6,000 answers for several brands or teams. Every plan has three agents, so the internal assistant and the public one live in the same account with separate knowledge.
There is no price per user. A dealer network of 300 dealers pays the same as a team of 10. Enterprise is a quote, with a named contact and, by arrangement, the chat under your own name.
A company's own know-how, organised so that staff and partners can find it: manuals, procedures, price lists, specifications, terms. In SimplyBoost it is the set of documents the AI agent answers from, on a signed-in page, with the source shown under each answer.
A wiki stores pages people write; SharePoint stores files people search. SimplyBoost reads the documents you already have and answers the question in the words the person used. Nobody writes wiki pages, and the answer always names the document it came from.
Yes, in two ways. Your own system pushes stock or prices as a knowledge source through the API as often as you like; a push with unchanged text costs nothing and a changed one swaps live. For a question that needs a lookup at that moment, an action calls your own endpoint during the conversation. Both need a developer on your side; we provide the guide.
Only people your website signs in. The page signs each visitor with a secret only you hold, and the agent refuses anyone without it. The public agent and the internal one are separate agents with separate knowledge, in the same account.
Websites and intranet pages, PDFs up to 50 MB including scanned ones, Word files, text and CSV. Excel and PowerPoint are not read directly; export them to PDF or CSV first.
Hosted in Europe, with a data processing agreement you can download. Conversations are deleted after 360 days; you can delete a contact earlier. The model is Google Gemini.
A dealer portal that answers technical and stock questions, a sales desk asking for terms and spec sheets, field technicians asking about error codes on WhatsApp, and HR answering policy questions for new colleagues. All four run on the same product.
What makes a knowledge base answer instead of search.
ReadNine tools, with prices from their own pages.
ReadWhat changes for the people who manage a company's knowledge.
ReadSearch that answers, without an enterprise contract.
ReadHR, IT support, sales desk and field staff.
ReadThe full dealer and installer story.
ReadHow the sign-in works, with code.
ReadPush knowledge and read conversations from your own systems.
ReadThis page in other languages: Nederlands, Deutsch, Français
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