HR and onboarding
Leave rules, expense policy, working hours, the onboarding checklist, where to find the pension documents. New colleagues ask the agent; the answer is the policy as written, every time.
An internal chatbot that answers your employees from your own documents. HR questions, IT support, the sales desk, technicians in the field. On your intranet or a signed-in page, with no price per user.
An internal chatbot is an AI agent your employees ask instead of a colleague: where is the expense policy, what does error code E47 mean, what is the discount rule for this customer, how do I reset the VPN. It answers from your own procedures, manuals and price lists, shows the document it used, and hands the rest to the right person. SimplyBoost runs it on your intranet, on a page behind your login, or on a WhatsApp line for people who work outside. Hosted in Europe, with a data processing agreement, €89 a month on the Growth plan for the whole company, whether 10 people ask or 500.
- No price per user
- Signed-in pages and WhatsApp
- Hosted in Europe, with a DPA
Last updated:
What an internal chatbot answers: the knowledge assistant and employee self-service
IT support, first line
VPN, password rules, which laptop model gets which charger, how to request access. The agent answers from your IT procedures and hands what it cannot solve to the service desk with the conversation attached.
Sales desk and account managers
Delivery terms, discount rules, the right spec sheet, what is in stock today. The price list and the stock file are pushed from your own systems through the API as often as you like.
Technicians and installers in the field
On a WhatsApp line: an error code, a torque value, the wiring diagram for one model. The manual's answer, on the phone, on the roof.
Where the internal chatbot lives
- Your intranet or portal
- One script on a page behind your login. The page signs each employee in with a secret only you hold, so the agent knows who is asking and nobody outside the company can reach it.
- A WhatsApp line
- For people without a desk. The same agent, the same knowledge, on the company's WhatsApp Business number.
- Next to the customer-facing agent
- Three agents per account: the internal one knows the price list and the procedures; the public one on your website does not. Same dashboard, separate knowledge.
- With a handover
- What the documents do not answer goes to HR, IT or the sales desk by email, Slack or a ticket in Zendesk, Freshdesk or Gorgias, with the conversation attached.
Internal chatbot vendors compared
The enterprise vendors in this market quote on request. Checked on 29 October 2026.
| Vendor | Built for | How you pay | Price |
|---|---|---|---|
| SimplyBoost | Companies of 10 to a few thousand, answering from documents and an API feed | Flat, per account | €89 a month on Growth, €169 on Pro, no price per user |
| Enterprise conversational AI platforms (boost.ai, Workativ, Moveworks and the like) | Large IT and HR service desks | Per user or per resolution, yearly contract | On request; typically a project with a sales cycle |
| Microsoft Copilot | Companies already on Microsoft 365 | Per user | $30 a user a month on top of Microsoft 365 |
| Build it yourself | Teams with a developer and time | Your time plus model costs | Weeks of work, then maintenance |
For a company that wants an assistant over its own documents this quarter, at a price that does not grow with headcount, SimplyBoost is the shortest road. For a 5,000-seat IT service desk with workflow automation, the enterprise platforms are the right call.
Set up an internal chatbot in an afternoon
- 1
Upload the procedures
HR handbook, IT procedures, price list, manuals. PDFs up to 50 MB, Word, text, CSV, intranet pages.
- 2
Ask what colleagues ask
The twenty questions HR and IT answer every week. Add the document where the agent comes up short.
- 3
Put it behind your login
A few lines of code sign each employee in; the guide covers PHP and Node. Or connect the WhatsApp number for field staff.
- 4
Set the handovers
HR questions to HR, IT questions to the service desk, with the conversation attached.
- 5
Review Missing answers weekly
The questions no document covered, grouped. Answer once, approve, done.
Internal chatbot questions
An AI agent your employees ask instead of a colleague. It answers from your own procedures, manuals and price lists, shows the source, and hands what it cannot answer to the right team. SimplyBoost runs it on your intranet, a signed-in page or WhatsApp.
No. SimplyBoost is a flat €89 a month on Growth with 2,000 AI answers, or €169 on Pro with 6,000. Ten employees or five hundred, the price is the same.
Yes, from your HR handbook and policies as written. Questions about an individual's own case, such as a salary or a complaint, go to HR through the handover with the conversation attached.
First-line questions from your IT procedures: VPN, passwords, access requests, standard setups. It does not change settings or reset accounts; it hands those to the service desk.
The internal agent is reachable only from pages your website signs in with a secret only you hold. The data is hosted in Europe with a data processing agreement; conversations are deleted after 360 days; the model is Google Gemini.
Your system pushes data such as stock, prices or planning through the API as often as you like, and an action can call your own endpoint during a conversation. Both need a developer on your side; the guide covers it.
Try SimplyBoost with your own content
Start a 7-day free trial with 100 AI replies. Add your website, install the widget and see how the agent answers your customers.
See pricing- 7 days, 100 AI replies
- From €39 a month
- Hosted in Europe