n8n. Your AI agent in every workflow.
The SimplyBoost node for n8n asks your AI agent from any workflow, keeps its knowledge in step with your ERP or PIM, and starts a workflow when a conversation is handed to your team, a lead is captured or a question goes unanswered.
By Santhul Joseph, AI EngineerUpdated
On this page
Install the node
- 1In n8n, open Settings → Community nodes and choose Install.
- 2Enter the package name
n8n-nodes-simplyboostand confirm. - 3The SimplyBoost and SimplyBoost Trigger nodes now appear in the node panel.
Self-hosted n8n can install it today. On n8n Cloud, community nodes appear once n8n has verified them; the SimplyBoost node is in n8n's review. The source is public on GitHub and every release is published with npm provenance.
Connect your account
- 1In SimplyBoost, open Settings → API and create a token. Only the account owner can create tokens; the API is part of the Growth, Pro and Enterprise plans.
- 2Give the token only the permissions your workflows use (see the table below).
- 3In n8n, create a SimplyBoost API credential and paste the token. Leave API URL as it is.
| To use | Token permissions |
|---|---|
| Message → Send | conversations:write |
| Knowledge and Missing Answer | knowledge:read, knowledge:write |
| Conversation | conversations:read, conversations:write |
| Lead | leads:read, leads:write |
| SimplyBoost Trigger | webhooks:read, webhooks:write, and a token for all chatbots |
| Picking a chatbot from a list | chatbots:read |
What the SimplyBoost node does
| Resource | Operations |
|---|---|
| Message | Send: ask the AI agent a question and get its answer, sources and a thread ID to continue the conversation. |
| Knowledge | Add or Update Text (matched on the title; unchanged text is not processed again), Refresh Website, Get, Get Many. |
| Missing Answer | Get Many: questions the agent could not answer, so you know what to add to its knowledge. |
| Conversation | Get, Get Many, Reply as a person in a conversation that is with your team, Resolve, Reopen. |
| Lead | Get, Get Many, Update (name, email, phone, company, converted). |
n8n's AI Agent can use the SimplyBoost node as a tool, so an agent you build in n8n can answer from your product knowledge.
Start a workflow on an event
| Event | When |
|---|---|
| Conversation Handed to Team | The AI agent handed a conversation to a person and a ticket opened. |
| Conversation Resolved | A conversation was marked resolved. |
| Lead Captured | A visitor left an email address or phone number. |
| Question Not Answered | A visitor asked something the agent could not answer (a new entry in Missing answers). |
| Knowledge Source Processed | A knowledge source finished processing, or failed. |
The trigger registers its webhook in SimplyBoost when you activate the workflow and removes it when you deactivate it. Every event is signed, and the node refuses anything that is not. Test chats from your dashboard are left out unless you switch on Include Test Chats.
SimplyBoost only sends events to a public https:// address. On self-hosted n8n, set WEBHOOK_URL to your public address.
Example workflows
- Nightly ERP sync: read price lists or product texts from your ERP and keep them in the agent's knowledge with Add or Update Text.
- Handover alert: email the right colleague when a conversation is handed to your team.
- Missing answer to an expert: send unanswered questions to a product specialist, so the knowledge gets the answer.
- Lead to CRM: create a contact in your CRM for every captured lead.
Import them from the examples folder on GitHub.
Limits and good practice
- Each Message → Send is one message of your monthly allowance, like a chat on your website.
- The API allows 120 requests a minute per token; the node waits and retries when SimplyBoost asks it to.
- An account can have 25 webhooks. Each active SimplyBoost Trigger uses one, and so does a trigger while n8n listens for a test event.
- Message → Send and Conversation → Reply take an Idempotency Key: use the ID of the email or ticket you are answering, and a retried step never asks or sends twice.
- Keep one title per document for Add or Update Text, for example
Price list 2026 - spare parts.
Everything the node does goes through the public API. See the API reference for the full details and webhook signatures.