Bookings. Meetings booked in the chat, straight into Google Calendar.
Connect Google Calendar and visitors can book a one-hour meeting in the website chat. The agent offers only times you are free, creates the event with a Google Meet link and emails the visitor.
Available Times
Thursday 9 October · Times in Amsterdam
09:30 – 10:30
11:00 – 12:00
14:00 – 15:00
Meeting confirmed
Invite sent with a Google Meet link
Connect Google Calendar
- 1Open Deploy → Integrations and choose Connect on the Google Calendar card.
- 2Sign in with Google and allow access to your calendar. You return to Integrations with the card showing Connected and your Google account.
- 3Choose Settings and set your availability, then Save availability.
| Setting | Default | What it does |
|---|---|---|
| Timezone | UTC | How your hours are read; visitors see times in this zone. |
| Working days | Monday to Friday | Days that can be booked. |
| Daily hours | 09:00 to 17:00 | A meeting must start and end within these hours. |
| Blocked times | None | Weekly slots that are never offered, for example a team meeting. Up to 30. |
Each agent connects its own calendar. Disconnect stops booking; meetings already booked stay in your calendar.
What the visitor experiences
- 1The visitor asks to book a meeting. The agent shows Choose a Date with up to 5 days that have openings in the next 14 days.
- 2They pick a day and see Available Times, with morning, afternoon and evening filters, then Confirm Booking.
- 3If the agent does not have their email address yet, it asks for it; otherwise it asks them to confirm it.
- 4The agent confirms the meeting, and the visitor receives a "Meeting confirmed" email with a Join Google Meet button. The event appears in your calendar.
Booking rules
- Meetings are 60 minutes and start on the hour or half hour, only when the whole hour is free, and at least 15 minutes from now.
- Your calendar is checked again just before booking, so two visitors can never take the same time.
- A visitor can cancel or reschedule a meeting booked in the same chat ("cancel my meeting"); you both get a cancellation email.
- When no times are free, the agent offers to put the visitor in touch with your team.
- Bookings work in the website chat. Google Calendar is the only calendar supported.