AI chatbot for restaurants and hospitality. Menu, allergen and table questions answered wherever guests ask.
An AI chatbot for restaurants answers the questions guests send at all hours: is there a vegan option, is the pasta gluten free, are you open on Monday, can we bring the dog. SimplyBoost answers from your menu, allergen list and practical pages in Instagram DMs, on WhatsApp and in your website chat, and passes table requests, group bookings and complaints to your team with all the details. It suits a single restaurant, a hotel or a hospitality group, in the guest's own language, from €39 a month.
- 100 AI replies in the trial
- Hosted in Europe
Last updated:
What does a restaurant chatbot answer?
- 1
Menu and allergens
Dishes, vegan and gluten free options and allergens, from your menu and allergen list.
- 2
Opening hours and practical info
Hours, holidays, parking, accessibility, dogs and children.
- 3
Table and group requests
Date, time, number of guests and occasion, passed to your team to confirm.
- 4
Events and private dining
Group menus and packages from your own pages, with bigger requests going to a person.
What does your team see when a guest wants a table?
A handover with the date, time, party size and any notes, ready to confirm in the same chat.
- Your team replies from the inbox, and the reply arrives in the guest's Instagram or WhatsApp.
- Alerts by email, in Slack, or for urgent cases on WhatsApp to a number you choose.
- Complaints and refund questions are handed over automatically.
Table for 4 on Saturday at 18:00. One guest has a nut allergy and asked about the risotto.
Does it work for hotels too?
Yes. Check-in times, breakfast, parking, late arrivals and the spa: hotels get the same repeat questions, often in several languages.
- Guests write in their own language and the agent replies in it.
- Booking changes and special requests go to reception with the chat attached.
Which plan does a restaurant need?
Starter
Covers this€39a month
€31 a month billed yearly
500 AI replies a month
Website chat, WhatsApp and Instagram, lead capture, bookings, handover, actions and webhooks
Growth
Also covers this€89a month
€71 a month billed yearly
2,000 AI replies a month
Everything in Starter, plus the Shopify store assistant and advanced analytics
Pro
Also covers this€169a month
€135 a month billed yearly
6,000 AI replies a month
Everything in Growth, plus analytics export and dedicated support
Instagram, WhatsApp and website chat are all on Starter at €39 a month, with 500 AI replies. Busy restaurants and hotels, or groups with several venues, can move to Growth or Pro for more replies.
How do you set it up for a restaurant?
- 1Setup
Add your menu and allergen list
As a PDF (a scanned menu works too), a Word file or text. Update it when the menu changes.
- 2Setup
Add the practical pages
Opening hours, holidays, groups, events, parking and accessibility.
- 3Setup
Connect Instagram and WhatsApp
Where most guests message a restaurant. Add website chat too.
- 4Setup
Set up the handover
Choose who gets table requests and how: the inbox, Slack or email.
What should a restaurant measure?
- Table requests from chatCount the handovers with table requests each week.
- Messages answered outside opening hoursFilter conversations by date and time.
- Allergen questionsRead a sample in the inbox to check your allergen list covers them.
- Questions without an answerMissing answers shows what guests ask that your menu or pages leave out.
Common questions, answered
For most restaurants, SimplyBoost is a good fit because it answers menu, allergen and opening hours questions in Instagram DMs, on WhatsApp and on your website from your own menu, and passes table requests to your team. Every channel is included from €39 a month.
It collects the request, with date, time, number of guests and any notes, and passes it to your team to confirm. Your team replies from the inbox and the guest gets the confirmation in the same chat.
It answers only from the allergen information you add, so keep that list complete and current. For anything your list does not cover, the agent offers to bring in your team.
Yes. The agent answers Instagram DMs on every plan, and comment rules can send a DM, for example with your menu link, when someone comments a keyword on your post.
Guests can write in their own language and the agent replies in it by default. You can also fix one language: English, Dutch, German, French or Spanish.
Yes. Scanned PDFs are read too, and files can be up to 50 MB each.
Where to go next
Use case: Instagram comment to DM
Keyword comments become DMs, and the questions that follow get real answers.
Read moreUse case: WhatsApp automation
Your WhatsApp number answered from your own content, with your team one tap away.
Read moreUse case: Customer support
Repeat questions answered from your own content, sensitive ones handed to your team.
Read moreInstagram DM automation
Comment to DM rules, follow-ups and an AI agent in your DMs.
Read moreWhatsApp customer support
Support on the official WhatsApp Business Platform, with handover to your team.
Read more24/7 customer support
Answers at night and at the weekend, with your team taking over in the morning.
Read moreGuide: Instagram
Comment rules, private replies, follow-ups and the agent in your DMs.
Read moreGuide: WhatsApp
Connect your WhatsApp Business number through Meta's own signup.
Read morePricing
€39, €89 or €169 a month for 500, 2,000 or 6,000 AI replies. 20% off yearly, no seat fees.
Read moreOther industries
Terms used on this page
Try SimplyBoost with your own content
Start a 7-day free trial with 100 AI replies. Add your website, install the widget and see how the agent answers your customers.
See pricing- 7 days, 100 AI replies
- From €39 a month
- Hosted in Europe