What is flat-rate pricing?
Flat-rate pricing means you pay one fixed price per month for a software plan, whatever the size of your team or how much you use it within the plan. The bill stays the same every month unless you change plans.
Also called: flat pricing, fixed monthly pricing, flat-fee pricing.
By Santhul Joseph, AI EngineerUpdated
How flat-rate pricing works
The vendor offers a few plans with one clear price each. A plan can include an allowance, such as a number of AI replies, but no other meters run alongside it: no fee per seat, per resolution or per contact.
The question to ask is what happens at the edge of the plan. Some flat plans start charging for extra usage, others pause or ask you to upgrade.
Why businesses choose it
- You know the cost before the month starts, which makes budgeting simple.
- A busy month, a sale or a viral post doesn't turn into a bigger invoice.
- Nobody has to ration the tool, so you can add the agent to another channel or invite a teammate without checking the budget first.
- The trade-off: in a quiet month you still pay the full price, and when you outgrow a plan you move up a tier.
Flat-rate pricing in SimplyBoost
- Starter is €39 a month for 500 AI replies, Growth €89 for 2,000 and Pro €169 for 6,000. Paying yearly takes 20% off: €31, €71 or €135 a month.
- No fees per seat, per resolution, per conversation, per contact or per channel.
- Every plan includes the website chat widget, WhatsApp, Instagram, calendar booking, lead capture, workflows and handover to your team.
- No overage charges. At the limit the agent pauses until the allowance resets, and you can upgrade at any time.
Questions people ask
Is a flat-rate plan really fixed?
On SimplyBoost, yes: you pay the plan price and nothing on top for seats, resolutions or contacts. Elsewhere, read the small print, because some flat plans add overage fees or paid add-ons.
What if I need more than 6,000 AI replies a month?
SimplyBoost has a custom plan for businesses that need more than 6,000 AI replies a month. Get in touch to set it up.
Is flat-rate pricing cheaper than per-resolution pricing?
At higher volumes, usually. A flat plan stays the same as volume grows, while per-resolution costs rise with every resolved conversation. At very low volume, paying per resolution can cost less.