What is an appointment booking chatbot?
An appointment booking chatbot lets people book a meeting, consultation or appointment inside a chat conversation. It checks your calendar for free times and creates the booking, without a phone call or a separate booking page.
Also called: booking chatbot, scheduling chatbot, AI appointment scheduler.
By Santhul Joseph, AI EngineerUpdated
How it works
- The chatbot is connected to a calendar, such as Google Calendar.
- When a visitor wants to meet, it offers only the times you are free.
- The visitor picks a time, and the booking goes straight into your calendar.
- Nobody has to email back and forth to agree on a time.
Who uses it
Any business that sells through a conversation: a physiotherapy clinic booking intake calls, a real estate agent booking viewings, a consultancy booking a first call, a software company booking demos. The chatbot answers the questions that come before the booking (price, location, what to expect) and then books it in the same conversation, often in the evening when nobody is at the desk.
Booking in SimplyBoost
Connect Google Calendar and visitors can book a meeting in the website chat. The agent offers only times you are free, so visitors never pick a slot you can't make.
Calendar booking is on every plan, Starter included. It is not a paid add-on, and there is no fee per booking.
Questions people ask
Which calendar does SimplyBoost book into?
Google Calendar. The agent checks it for free times and offers visitors only those.
Is a booking chatbot worth it?
Usually, if your bookings start with questions. The chatbot answers them and books in one go, also outside opening hours, so fewer people drop off between asking and booking.
Does booking cost extra in SimplyBoost?
No. Calendar booking with Google Calendar is included on every plan, from Starter at €39 a month.