SimplyBoost vs CX Company / DigitalCX

CX Company built DigitalCX, a conversational AI platform used by large organisations, and it is now part of CM.com. CM.com doesn't list prices on its conversational AI product page. SimplyBoost is a flat-priced AI agent from Utrecht, hosted in Europe, that teams set up themselves. Above 6,000 AI replies a month there are custom plans with a dedicated account manager.

Short answer

SimplyBoost is a CX Company alternative for businesses that want an AI agent on their website, WhatsApp and Instagram at a published flat price, without an implementation project. CX Company, known for DigitalCX, is now part of CM.com.

Comparison checklist

No implementation project: install the widget in a few minutes and add your pages and documents
Published prices of €39, €89 or €169 a month
Custom plans with a dedicated account manager above 6,000 AI replies a month
Website chat, WhatsApp and Instagram from one agent
A Dutch company, hosted in Europe, with a DPA available
Handover by email, the dashboard, Slack or a Zendesk, Freshdesk or Gorgias ticket

Shopify Integration and Product Suggestion Analysis

CM.com's conversational AI is aimed at customer service teams across many industries. SimplyBoost connects to Shopify directly and, from the Growth plan, handles order status, returns, product recommendations and checkout links inside the chat.

Where SimplyBoost usually leads

  • Shopify catalogue sync and order help inside the conversation.
  • One agent across your website, WhatsApp and Instagram.
  • The Growth plan at €89 a month includes the Shopify actions.

Where CX Company / DigitalCX still has strengths

  • A broad platform covering voice, WhatsApp, live chat, email and social channels.
  • Long experience with large customer service operations.

Smart checklist before you decide

  • Do you need voice and email in the same platform, or chat and messaging?
  • Do you have the time and budget for an implementation project?
  • Can your use case run on a standard AI agent, or does it need heavy customisation?
  • Would you rather start from a published price?

Based on public product information checked on 16 September 2026.

SimplyBoost is often best for

  • Teams who found CX Company and want to go live without an implementation project
  • Teams that want to set up an AI agent themselves
  • Businesses that want a published monthly price
  • Buyers comparing Dutch options such as Watermelon, Sleak and SimplyBoost

Where CX Company / DigitalCX may still fit better

  • Long experience with conversational AI for large organisations
  • A wide channel mix through CM.com, including voice and email

Common Questions

Is SimplyBoost a competitor to CX Company / DigitalCX?

For AI answers in chat and messaging, yes. CX Company's DigitalCX served large organisations and is now part of CM.com. SimplyBoost (Utrecht, KVK 87456346) is a flat-priced AI agent hosted in Europe, used by single stores and enterprise teams alike.

Why pick SimplyBoost over CX Company?

You can see the price upfront (€39, €89 or €169 a month), set it up yourself, and try it free for 7 days with 100 AI replies. Larger volumes get a custom plan and a dedicated account manager. If you need voice and email in the same platform, CM.com covers those channels.

What is a Dutch alternative to CX Company?

SimplyBoost is registered in Utrecht and starts at €39 a month. Watermelon, Sleak and OBI4wan, now part of Spotler, are other Dutch options, each aimed at a different kind of team.

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