What is comment-to-DM?

Short answer

Comment-to-DM is an Instagram automation that sends a private message to people who comment on your post or reel, usually when the comment contains a keyword you picked. Someone comments "LINK" and a few seconds later the link is in their DMs.

Also called: comment to DM, comment auto-DM, Instagram comment automation.

By Updated

How comment-to-DM works

  • You create a rule for one post, a few posts or all your posts, including the ones you publish later.
  • The rule fires on every comment, or only when the comment contains one of your keywords.
  • The DM is sent as an Instagram private reply, so it arrives even if the person has never messaged you before.
  • Optionally, a public reply appears under the comment, like "Check your DMs, @anna", so other followers see that commenting works.
  • The DM can carry a tappable link button, and a few timed follow-ups for people who did not open it.

Why brands use it

"Link in bio" asks people to leave the post, find your profile and tap again. Most don't. A comment-to-DM puts the exact link in front of them while they are still interested.

Every comment also tells Instagram the post is worth showing to more people, and every DM opens a conversation you can continue: a question about price, a booking, a discount code.

Comment-to-DM in SimplyBoost

  • Rules for all posts or chosen posts, on every comment or on keywords. Keywords match whole words and ignore capital letters, so "info" never matches "infographic".
  • A link button, an optional public reply, and up to 6 follow-up DMs that stop as soon as the person replies.
  • An optional invitation to follow you, for people who don't follow you yet.
  • When the person writes back, your AI agent answers from your own website and documents, so the conversation doesn't stop at the link.
  • Every person who comments is saved to Contacts, and Performance shows comments handled, DMs handled and leads captured.

Questions people ask

Does the person have to follow me to get the DM?

No. Anyone who comments can get the DM. If you want more followers, you can switch on an invitation that asks people who don't follow you yet to follow you.

Is comment-to-DM allowed by Instagram?

Yes, when it runs on Instagram's official messaging API. SimplyBoost uses that API and Instagram's private replies, the method Meta provides for answering a comment in a DM.

Will a keyword like "info" also trigger on "infographic"?

No. SimplyBoost matches keywords as whole words and ignores capital letters, so "Info", "INFO" and "info" all match, and "infographic" does not.

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