Webhooks. Hear about events as they happen.

{
  "id": "evt_9b2f6c1e8a4d4f7b9e3c1a5d7f2b4e6c",
  "type": "conversation.escalated",
  "createdAt": "2026-10-07T09:35:12+00:00",
  "data": {
    "conversation": { "threadId": "3f0c…", "channel": "web", "mode": "human", "escalated": true, … },
    "escalation": { "reason": "The visitor was charged twice and asked for a person.", "category": "billing", "urgency": "high" }
  }
}

import crypto from "node:crypto";

export function verifySimplyBoost(rawBody, header, secret, toleranceSeconds = 300) {
  const parts = Object.fromEntries(header.split(",").map((p) => p.split("=")));
  const timestamp = Number(parts.t);
  if (!timestamp || Math.abs(Date.now() / 1000 - timestamp) > toleranceSeconds) return false;
  const expected = crypto.createHmac("sha256", secret).update(`${parts.t}.${rawBody}`).digest("hex");
  const given = Buffer.from(parts.v1 || "", "hex");
  return given.length === 32 && crypto.timingSafeEqual(given, Buffer.from(expected, "hex"));
}

import hashlib, hmac, time

def verify_simplyboost(raw_body: bytes, header: str, secret: str, tolerance_seconds: int = 300) -> bool:
    parts = dict(part.split("=", 1) for part in header.split(","))
    timestamp = parts.get("t", "")
    if not timestamp.isdigit() or abs(time.time() - int(timestamp)) > tolerance_seconds:
        return False
    signed = f"{timestamp}.".encode() + raw_body
    expected = hmac.new(secret.encode(), signed, hashlib.sha256).hexdigest()
    return hmac.compare_digest(expected, parts.get("v1", ""))