Deep dives into conversational AI, multi-channel growth strategies, and the future of automated customer experience.
Can an AI chatbot connect to your CRM? What to look for, what data should reach your CRM, and how SimplyBoost gets leads there with CSV export, lead emails and custom actions.
Can an AI chatbot increase sales for an online store? It can help, by recommending products, answering buying questions quickly and covering evenings and weekends. Five ways it supports revenue.
Yes, an AI chatbot can answer your customers in Dutch. SimplyBoost replies in each customer's own language automatically, or you can fix an agent to Dutch.
A chatbot that gets traffic but no leads usually has a conversation-design problem. Five fixable reasons chatbots don't convert, and how to diagnose each.
Yes, an appointment booking chatbot can check your calendar, agree a time in the chat and confirm it by email. How it works, what you need and where it helps most.
AI agent vs chatbot: what each one does, where the line sits in 2026, and six questions to help you pick the right tool for your business.
How to set up a WhatsApp chatbot in 2026: the Meta steps, choosing a vendor, WhatsApp's AI policy, and a checklist you can follow.
A 2026 guide to choosing a GDPR-compliant AI chatbot in Europe: what to check, what the EU AI Act asks from 2 August 2026, and how EU-based and US-based vendors differ.
9 Intercom alternatives in 2026, sorted by the kind of team each one suits, with current pricing and a fair word on who should stay with Intercom.